Find Answers to Commonly Asked Questions
How many passengers can you carry on the Trike?
Our Boom Mustang Trike is designed to carry an operator and two passengers comfortably and safely.
How old does my child have to be to participate in a tour?
Yes, children of all ages are welcome on our Tours, provided they are accompanied by an adult unless otherwise stated in our Packaged Tour itineraries. In accordance with the Australian Traffic Laws children must be over the age of eight year of age to ride on a Trike.
What are your business hours, and do you pick up and drop off?
We are open 7 days a week, 52 weeks of the year. Let us know a time that suits you and we will do our best to make it work in with you. We will pick you up and drop you off to your door. Let us know when booking in where you are located, and we will quote your Tour accordingly.
Do I need special clothing?
When on the Trike please wear enclosed footwear. Long pants are strongly recommended and please dress to suit the weather conditions. We will provide Helmets with visors. On our Bus Tours please dress comfortably and to suit the weather conditions.
Are Helmets Provided?
Yes, we provide helmets with visors. These will fit spectacles and sunglasses comfortably. We have helmets in sizes small to extra-large and all exceed Australian Requirements. The helmets are all cleaned and disinfected after every use. Helmets must be always worn on the Trike.
Are food and refreshments included?
All meals and drinks are at the customers expense unless stated in our packaged Tours.
Does the Trike go off-road?
All Tours are conducted on sealed road.
Do you have Public Liability Insurance?
Our business Coffs Harbour Trike Tours is fully insured meeting industry standards.
All Tours will remain within the speed limits set for NSW Roads. Point to Point Certificate of Authorisation BSP-417319. Customers are responsible for their own property.
Are Gift Vouchers available?
Yes, any of Tours are available as a Gift Voucher. Gift Vouchers are not redeemable for cash but maybe upgraded to another Tour with a payment to be made of any difference in prices.
What types of Tours do you offer?
- Sightseeing Tours
- Brewery, Winery and Distillery Tours
- Packaged Tours
- Design Your Own Experience
- NDIS Clients
- Wedding, Formals and Special Occasions
- Christmas and Birthday Parties
- Hens and Bucks Days
How long do the Tours typically last?
The duration of our tours varies depending on the specific Tour package. Starting at half an hour and up to approx. 7 hours.
How many people can participate in a Tour?
- Trike exclusively for 2 passengers
- Bus exclusively up to 11 passengers (minimum of 4)
- Bus and Trike combined up to 13 passengers (minimum of 6)
Can I customise a Tour?
YES, we offer customised Tours to cater to your specific interests and budget. Please contact us in advance to discuss your requirements and we will do our best to customise a Tour for you.
How do I make a booking?
You can make a booking directly through our website by selecting the desired tour, date, and number of participants. Alternatively, you can contact us via phone or email to make a booking or enquire about availability.
What is your cancellation policy?
Please refer to our Terms and Conditions or contact us directly for detailed information regarding cancellations and refunds.